SurveyMonkey - 2011 Manual de usuario descargar pdf (Pagina 42)

SurveyMonkey User Manual

Page 41

IV. ANALYZING & EXPORTING DATA

SurveyMonkey allows you to analyze the survey data within the Analyze section. As

soon as a respondent clicks the [Done] button on his/her survey, the response comes

immediately back into that section.

 The response summary page shows the data in a bar graph presentation

(depending on the question types created).

 Now you can check the total response count, percentages, respondent count,

and response averages, etc.

 Within this section, browse through individual survey responses, edit them, or

delete them. In addition and as a professional subscriber, the Analyze section

allows for deeper analysis through the use of filtering, cross tabulating, and

exporting.

Response Summary

At the top right portion of the summary page, you will see the Total Started and the

Total Completed respondent numbers. SurveyMonkey saves a response whenever

the [Next] or [Done] button is clicked on the page.

What is considered a Completed vs. a Partial response?

 Completed Response: If a respondent makes it all the way through your survey,

answers a question, and clicks the [Done] button, it counts as a completed

survey.

 Partial Response: If the [Next] button is clicked and the [Done] button is not

clicked, then it will count as a partial response since the respondent has not yet

finished the survey.

Those respondents that have clicked the [Done] button AND answered a question on

your survey will be included in the Total Completed Survey number. However, it does

not mean that ALL questions have been answered. It means that the respondent moved

through all pages, clicked the [Next] button on every page, answered at least one

question, and finally clicked the [Done] button at the end

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SurveyMonkey - 2011 Manual de usuario Pagina 42