SurveyMonkey - 2012 Manual de usuario descargar pdf (Pagina 39)

SurveyMonkey User Manual

Page 38

Additional Information for Using Email Collectors:

The following sections explain how to perform other tasks in the Email collector. This

next portion covers the following topics:

How to create your email distribution lists.

How to compose a message.

How to send a reminder.

Add emails to an existing list and send them a message.

Send a 2

message to the same list & recipients.

How to check the status of emails on your list.

How to export emails from your list including opt outs.

i. Upload Emails to a List

The import process involves copying and pasting the addresses into the Add Emails

Manually textbox. This is accomplished in the Edit Recipients section. If you wish to

utilize the Address Book first, you can create a new email list within that section.

Therefore, when you create a new Email Collector, you can pull the emails from the list

housed in the Address Book. Learn more!

ii. Compose a Message

Customize a message to send to your audience. Add custom tags to personalize it, use

HTML to brand it, reuse old messages in previous collectors, etc. Learn more!

iii. Send a Reminder Email

You can resend a message to those respondents in an existing Email collector and list

who have not answered the survey or partially answered it. When you access the

collector with the list that has already been sent one initial message, send a message to

those in the No Response status. Learn more!

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SurveyMonkey - 2012 Manual de usuario Pagina 39