SurveyMonkey - 2012 Manual de usuario Pagina 63
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SurveyMonkey User Manual
Page 62
Features of the Address Book:
Within this section, you can:
Add Emails
Remove Emails
Download Emails
Delete Lists
How does the Address Book work?
When creating a list in the address book itself, it stores the emails within a list.
From here you will not be able to gauge the response status for a specific survey
in the Address Book list.
o If you choose to create an Email collector to send to a list pulled from the
address book, then you can gauge the response status in the actual
"collector" for that specific survey. Not within the address book list.
You can, however, view the opted out or bounced emails in the book list.
Is it the same as a Recipient List in an Email collector?
When you create a recipient list within an Email collector, then that recipient list is
something different. When creating a collector email list, you choose to:
Send the survey to a list already created in the address book.
Upload new emails manually each time a collector is created.
Or choose to send it to emails sent in an existing collector.
NOTE: While you can use the Address Book to populate the recipient list, once that list
is populated inside the collector, the association between the two is gone.
EXAMPLE: If an email address is deleted from the Address Book, all that does is
removes that email from the Address Book. Any new collector lists created from that
Address Book will not contain that email. However, existing collector lists will still
contain the email. Therefore, if you want to remove an email from a recipient list (or add
it), you will need to remove (or add) that email from the actual recipient list in the Email
collector.
- I. GETTING STARTED 4
- SSL Encryption: 6
- II. SURVEY DESIGN 8
- 5. How to Add Questions 9
- SurveyMonkey User Manual 10
- Page 11 12
- Edit Comment Box Size: 14
- 7. Copy a Survey 14
- 8. Editing a Theme 15
- 9. Survey Options 16
- Or both options 17
- Page 16 17
- Page numbering 17
- Question numbering 17
- Page 17 18
- Page 18 19
- Skip Logic: 20
- Advanced Logic: 20
- Page 20 21
- 11. Copy or Move a Question 22
- Page 22 23
- Add an Answer Choice: 24
- Delete an Answer Choice: 25
- Edit/Add Column Labels: 25
- Page 25 26
- Page 26 27
- III. COLLECTING RESPONSES 28
- Page 29 30
- Page 30 31
- Page 31 32
- Page 33 34
- Page 34 35
- C. Options to Send the Link 36
- 1. Web Link Collector: 36
- 2. Website Collector: 37
- 3. Share on Facebook: 37
- 4. Email Collector: 38
- Learn more! 39
- Page 39 40
- Response Summary 42
- Response Type: 44
- C. Deleting a Response: 45
- Page 45 46
- 2. Creating Filters 47
- Saved Filters: 50
- 4. Exporting Data 51
- SPSS Format: 52
- B. Summary Only: 52
- Page 52 53
- Page 53 54
- Charts: 55
- Page 55 56
- Creating Custom Reports: 57
- 7. Text Analysis 58
- V. MY ACCOUNT 59
- 6. Address Book 62
- Page 62 63
- Page 63 64
- Customize a message 64
- Page 65 66
- Page 66 67
- VI. CONCLUSION 68
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